Stats

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    negative user feedback

    Around 94% of negative user feedback is about design

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    leave a website

    90% of users will leave a website because of bad design

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    competitor website

    89% of customers will jump to a competitor’s website if they encounter a poor website user experience

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    credibility

    48% of visitors say that a website’s design is the most crucial factor in deciding the brand’s credibility

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    competitive differentiator

    70% of business leaders view UX and CX as a competitive differentiator

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    pay extra

    80% of consumers are willing to pay extra for a better user experience

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    first impression

    94% of a website’s first impression is based on its visual design

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    online customers

    88% of online customers say they wouldn’t return to a website after having a bad user experience.

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    conversion rates by up to 400

    Improving the user experience of a website can increase conversion rates by up to 400%

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